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Refund a Terminal Payment

You can refund a terminal payment via API or in the JustiFi Portal.

Via API​

We offer 2 different APIs to execute a refund.
If you want to refund a specific payment use the payment ID from the checkout record and call the Create Refund API.
To refund a checkout (which can potentially include multiple payments) send a request to the Refund Checkout API.

Via JustiFi Portal​

To refund the payment go to https://portal.justifi.tech/payments/list or choose "Payments" from the "Payments" section in the sidebar. If you have the payment ID you can filter the "Payments" list by "Payment ID". Click into the payment to view the details and click the "Refund" button.

To refund the checkout go to https://portal.justifi.tech/payments/checkouts or choose "Checkouts" from the "Payments" section in the sidebar. On the "Checkouts" list find the specific checkout you want to refund and click on it. If you have the checkout ID go directly to https://portal.justifi.tech/payments/checkouts/<checkout_id>. On the detail page of your checkout click the "Refund" button.