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Refund a Terminal Payment

You can refund a terminal payment via API or on the JustiFi dashboard.

Via API​

We offer 2 different APIs to execute a refund.
If you want to refund a specific payment use the payment ID from the checkout record and call the Create Refund API.
To refund a checkout (which can potentially include multiple payments) send a request to the Refund Checkout API.

Via JustiFi Dashboard​

To refund the payment go to https://app.justifi.ai/ and choose "Payments" from the "Payments" dropdown. If you have the payment ID you can filter the "Payments" list by the payment ID. Click into the payment to view the details and click the "Refund" button.

To refund the checkout go to https://app.justifi.ai/ and choose "Checkouts" from the "Payments" dropdown. On the "Checkouts" list find the specific checkout you want to refund and click on it. If you have the checkout ID click into any checkout in the "Checkouts" list and replace the last part of the url with your checkout ID and click enter. On the detail page of your checkout click the "Refund" button.